For questions, or to request the seller’s name, address and telephone number, please use the form below. We will reply by email without delay.

To report a bug, enter your license key in the “License key” field and describe the problem in the message field, then send the form. We will reply by email; please attach a Fusion file (.f3d) that reproduces the problem to your reply. Reports without both the license key and the .f3d file cannot be accepted.

Please note: our support staff speak Japanese only. We accept inquiries by this form only (no telephone support). We read and reply to English messages with the help of translation tools, so please write in short, plain English.

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ご回答をありがとうございました。 ✨

The key we emailed you (the first three letters differ by product). If you are requesting the seller’s details before buying, enter “none”.